Refund Policy
Overview
At Agni Team Corporation, we want you to be completely satisfied with your purchase. If you’re not happy with your physical product, you can return it within 7 days of receiving it for a refund. Please read through our policy to understand the eligibility and process for returns.
Eligibility
To be eligible for a return, your item must:
- Be a physical product purchased directly from Agni Team Corporation.
- Be unused and in the original packaging.
- Be returned within 7 days of receipt.
Returns
To initiate a return, please follow these steps:
1. Contact our customer service team to request a return authorization.
2. Pack the item securely in its original packaging.
3. Include a copy of your order confirmation or receipt.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days and credited back to your original payment method.
Exceptions
- Sale items are final and cannot be returned or exchanged.
- Items that have been used or damaged are not eligible for return.
Process
1. Contact customer service for a return authorization.
2. Return the item to the address provided by our team.
3. Wait for the inspection and approval of your return.
Processing Time
Refunds will be processed within 5-7 business days after we receive your returned item. Please note that your bank may take additional time to reflect the refund in your account.
Contact
For any questions or to initiate a return, please reach out to our customer service team at support@agniteam.com or call us at +91 9944 929 392.
Policy Updates
Agni Team Corporation reserves the right to update this policy at any time. Any changes will be reflected on our website, and we encourage you to review our policy periodically.
